Refund & Cancellation Policy

Order Cancellation

• Orders can be cancelled before dispatch only.

• Once dispatched, cancellation requests will not be accepted.

Refunds

• Refunds are applicable only for damaged, incorrect, or missing products.

• Customers must notify us within 48 hours of delivery with photos/videos as proof.

• Approved refunds will be processed within 7–10 working days to the original payment method.

Non-Refundable Items

• Products once opened or used

• Items damaged due to improper handling after delivery